Calculate your estimated water and wastewater charges for properties in the Anglian Water region
Use this guide to estimate typical annual water bills based on household occupancy in the Anglian Water region:
| Household Size | Average Usage (m³/year) | Estimated Metered Bill | Typical Unmetered Bill |
|---|---|---|---|
| 1 Person | 40-50 m³ | £170-£210 | £450-£550 |
| 2 People | 80-100 m³ | £310-£380 | £480-£600 |
| 3 People | 120-140 m³ | £450-£520 | £520-£650 |
| 4 People | 150-170 m³ | £560-£630 | £580-£720 |
| 5+ People | 180-220 m³ | £660-£800 | £650-£800 |
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A dripping tap can waste up to 15 litres per day. Fix leaks immediately to save water and money.
Reducing shower time by just 1 minute can save up to 10 litres per shower, around 3,650 litres annually.
Use low-flow showerheads, dual-flush toilets, and tap aerators to reduce water consumption by 30-50%.
Run washing machines and dishwashers only when full to maximize efficiency and minimize water waste.
Don't leave taps running while brushing teeth or washing dishes. This simple habit saves 6 litres per minute.
Use water butts to collect rainwater for garden watering. This can save hundreds of litres during summer.
Monitor your meter overnight. If it moves when no water is being used, you may have a leak.
Choose water-efficient dishwashers and washing machines with A-rated water efficiency labels.
Use leftover cooking water or bath water for watering plants and gardens instead of fresh tap water.
Water plants early morning or evening to reduce evaporation. Use mulch to retain soil moisture.
Pay only for what you use. Ideal for smaller households, water-conscious families, or properties with high rateable values. Free installation available.
Fixed charges based on property value. Predictable bills regardless of usage. Better for large families with high water consumption.
Households switching to meters save an average of £100-£200 annually. Free trial period allows reverting within 12 months if unsuitable.
Anglian Water operates in the driest region of the UK, receiving only two-thirds of the national average rainfall. Despite this, the company maintains a 99.98% water quality compliance rate.
Over 60% of customers now have water meters, helping to conserve precious water resources while reducing their bills.
The average person in the Anglian region uses 140 litres per day, but the national target is to reduce this to 110 litres by 2050 to ensure sustainable water supplies.
Anglian Water provides water and wastewater services across the East of England, covering the following counties and major areas:
Major cities and towns served include Norwich, Cambridge, Peterborough, Ipswich, Colchester, Lincoln, Chelmsford, Southend-on-Sea, Luton, and many others across the region.
Your water meter displays usage in cubic metres (m³). Read the black numbers from left to right, ignoring any red numbers or dials. Submit meter readings online through your Anglian Water account or by phone. Regular readings ensure accurate billing rather than estimated charges.
Water prices typically change on April 1st each year. Anglian Water announces new rates in advance, usually in February or March. The 2026-27 pricing will be determined by Ofwat's regulatory review and will reflect infrastructure investment, environmental improvements, and operating costs.
Yes, Anglian Water offers several assistance schemes: WaterSure Plus caps bills for eligible low-income households with high essential water usage; payment plans spread costs; and the Big Difference Scheme provides grants to clear water debt. Contact their support team to discuss your circumstances and available options.
Standard water meter installation typically takes 2-3 hours. Anglian Water offers free meter installation for most properties. After requesting a meter, installation usually occurs within 3 months. You have a 12-month trial period to switch back to unmetered charges if you're not satisfied.
Wastewater charges cover the collection, treatment, and disposal of used water from your property. This includes sewage treatment, maintaining the sewer network, and ensuring environmental compliance. Surface water drainage charges may apply separately if rainwater from your property drains into public sewers.
High bills may result from: increased household occupancy, leaks (even small drips waste significant water), seasonal usage changes (garden watering), faulty appliances, or catch-up billing after estimated readings. Check for leaks, submit an accurate meter reading, and contact Anglian Water if the bill still seems incorrect.
Surface water charges apply if rainwater from your roof, driveway, or patio drains into public sewers. You may be eligible for a rebate if surface water drains elsewhere (soakaway, watercourse). Contact Anglian Water to request a surface water drainage assessment and potential charge removal.
Domestic customers cannot switch water suppliers as water is supplied by the regional monopoly provider. However, businesses and non-household customers can choose their water retailer. You can select different payment methods or tariffs within Anglian Water's offerings to potentially reduce costs.
Anglian Water serves over 6 million customers across the East of England, providing water and wastewater services to one of the driest regions in the UK. The company supplies water to areas including Lincolnshire, Norfolk, Suffolk, Cambridgeshire, Essex, and parts of Bedfordshire and Northamptonshire.
Metered Customers:
Unmetered Customers:
Anglian Water offers flexible payment methods including:
Anglian Water provides comprehensive support services: